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The Property Ombudsman

The Property Ombudsman is a free, A impartial and independent service to settle unresolved disputes between consumers and property agents. As a company, Kaybridge Residential abides by the Ombudsman’s strict codes of conduct to ensure you receive a professional service every step of the way.

National Association of Estate Agents

NAEA Propertymark protects and guides consumers, helping people to buy and sell homes safely. As a member of NAEA, Kaybridge meets higher standards than the law demands, and we are able to offer a better service and greater protection to customers who buy and sell properties through us.

The National Approved Letting Scheme

NALS (The National Approved Letting Scheme) is an independent, not for profit licensing scheme for lettings and management agents operating in the Private Rented Sector. Kaybridge Residential meets All NALS licensed standards that the law demands, and we have made a commitment to maintaining defined standards of service to any landlords they represent and to their tenants.

Deposit Protection Service

At Kaybridge Residential we lodge each tenants deposit with the Deposit Protection Service for the protection of both the landlord and the tenant. The DPS holds the deposit for the duration of the tenancy, repaying it when the tenant leaves the property after any pre-agreed deductions are made to cover any damage caused to the property during the tenancy.

Client Money Protection

Kaybridge Residential is a member of Client Money Protect (CMP), a scheme designed to protect any client funds held by property agents and other professionals to give you added peace of mind. The scheme ensures that any money you pay us is protected in the unlikely event of it being misappropriated while in our possession.